Legal Information
PRIVACY POLICY
Effective Date: July 14, 2026
Last Updated: July 14, 2026
AI Search Engine Optimizer is a California sole proprietorship operating under the business name AI Search Engine Optimizer. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit aisearchengineoptimizer.com, use our public website-testing tools, create or use an account, access a white-labeled agency portal, or otherwise use our services.
For purposes of this Privacy Policy, “AI Search Engine Optimizer,” “we,” “us,” and “our” refer to AI Search Engine Optimizer. “Services” refers to our websites, public visibility grader, authenticated dashboards, reports, audits, recommendations, integrations, deployment tools, and related services.
Our Services are offered only in the United States and are intended for businesses, web-development agencies, their personnel, and invited representatives of their business clients.
1. INFORMATION WE COLLECT
We may collect the following categories of information.
A. ACCOUNT AND CONTACT INFORMATION
This may include your name, business email address, company or agency name, job title or role, account username, email-verification status, authentication status, multifactor-authentication status, team membership, account permissions, and support communications.
Agency customers must ordinarily use a work email address. An agency may invite an end-client representative using another valid email address.
Passwords are processed through our authentication provider. We do not store plaintext passwords.
B. SUBSCRIPTION AND BILLING INFORMATION
This may include your selected subscription tier, number of subscribed sites, billing status, Stripe customer and subscription identifiers, invoice amounts and status, transaction dates, refunds, credits, disputes, payment status, billing contact information, and limited payment-method details such as card type and last four digits.
Stripe processes payment-card information directly. We do not receive or store complete card numbers, card security codes, or bank-account credentials.
C. WEBSITE AND PROJECT INFORMATION
When an agency adds a website or requests an audit, we may collect and process website URLs and domain names, business names, website content, keywords and search phrases, publicly available page content, structured data, metadata, product and service information, pricing information, integration information, competitor information supplied by the customer, selected industry, audit settings, generated scores, findings, reports, citations, recommendations, Markdown, JSON-LD, deployment information, snapshots, change history, rollback information, and integration capability information.
Customers must have authority to submit, scan, analyze, connect, and modify the websites they place in the Services.
D. PUBLIC TEST MY SITE INFORMATION
When a visitor uses the public grader, we may collect the submitted URL, submitted keywords or phrases, scan results, issue summaries, submission date and time, a keyed or pseudonymous representation of the visitor’s IP address, browser and device information used for security and rate limiting, and a signed scan reference used to continue to pricing or onboarding.
The public grader does not require newsletter or promotional-email consent.
E. USAGE, DEVICE, AND TECHNICAL INFORMATION
We may automatically collect information necessary to operate and secure the Services, including IP address or a keyed representation of it, browser type, device type, operating system, referring page, pages and features accessed, login and session events, error logs, performance logs, request identifiers, security events, authentication attempts, API activity, audit activity, deployment activity, cookie identifiers, session identifiers, and approximate location inferred from an IP address.
At launch, we do not use advertising pixels or nonessential analytics tools such as Google Analytics, Google Tag Manager, Meta Pixel, or Microsoft Clarity.
F. COMMUNICATIONS
We collect information you send through support requests, account communications, billing communications, privacy requests, security reports, feedback, dispute requests, refund requests, emails, and other communications with us.
G. FREE TRIAL INFORMATION
When an Agency applies for or activates a Free Trial, we may collect and process the Agency’s name, work email address, email domain, email-verification status, trial eligibility information, trial start and expiration dates, the one or two Sites added to the trial, Site URLs, submitted keywords and phrases, usage activity, generated reports, findings, recommended fixes, invited end-client viewer information, support communications, and security or abuse-prevention information.
The Free Trial does not require a credit card or other payment method. We do not create a Stripe Customer, Stripe Checkout Session, or Stripe Subscription for an Agency solely because it activates the Free Trial.
We use Free Trial information to verify eligibility, prevent duplicate or abusive trial use, operate and secure the trial, enforce the published trial limits, perform requested audits and analyses, provide reports and white-labeled dashboards, send transactional trial-expiration notices, provide support, and associate retained trial information with a paid account if the Agency affirmatively chooses to upgrade.
The Free Trial lasts 14 days beginning after work-email verification and account activation. When the trial expires, new audits, checks, fix generations, and deployments are disabled. Existing reports and dashboard information may remain available in read-only form for up to 30 days.
If the Agency does not upgrade during the recovery period, trial customer content that is not otherwise required for security, billing, legal, dispute, fraud-prevention, deployment-safety, or record-retention purposes will be deleted or irreversibly anonymized in accordance with Section 9 of this Privacy Policy.
If the Agency upgrades to a paid subscription, eligible trial Sites, reports, findings, account information, and invited-user relationships may be associated with and retained as part of the paid Agency account.
2. SOURCES OF INFORMATION
We collect information directly from visitors and users, from agencies that create accounts or invite users, from end-client representatives accepting agency invitations, automatically from browsers and devices, from websites submitted for authorized scanning, from payment and authentication providers, from hosting and security providers, from connected integrations, and from publicly available online sources used to perform requested audits.
3. HOW WE USE INFORMATION
We may use information to provide and operate the Services, create and secure accounts, process public website scans, analyze submitted websites, generate reports and recommended fixes, provide white-labeled agency and end-client portals, process subscriptions and invoices, administer refunds or credits, enforce per-site subscription entitlements, deliver scheduled and requested audits, facilitate approved deployments and rollbacks, maintain deployment and billing records, send transactional and security messages, respond to support and privacy requests, prevent fraud and abuse, debug and improve the Services, measure reliability and cost, enforce our agreements, comply with legal obligations, and protect our users, systems, and rights.
We do not use public-scan submissions or customer content to train publicly available or general-purpose models for unrelated purposes.
4. ARTIFICIAL INTELLIGENCE AND AUTOMATED PROCESSING
The Services use artificial intelligence, search, scraping, and data-processing providers to perform requested audits and generate recommendations.
We may transmit submitted URLs, keywords, publicly available website content, and relevant project context to these providers. We seek to limit transmitted information to what is reasonably necessary for the requested operation.
AI-generated outputs may be incomplete or incorrect. Customers should review recommendations before relying on or deploying them.
We do not intentionally send passwords, complete payment-card information, authentication tokens, private integration secrets, or unrelated personal information to AI providers.
5. HOW WE DISCLOSE INFORMATION
A. SERVICE PROVIDERS
We use service providers to operate the Services. These may include Stripe for payment processing and subscription billing, Supabase for database and authentication services, Railway for application hosting and infrastructure, OpenAI and Perplexity for AI-assisted analysis, Firecrawl for authorized website extraction, Serper or similar providers for search-result verification, Redis and job-processing infrastructure, n8n or agency-controlled automation systems, and email-delivery, security, monitoring, or support providers.
These providers may process information only as necessary to provide their services to us or as otherwise permitted by their agreements and applicable law.
B. AGENCIES AND AUTHORIZED USERS-
Information associated with a project may be visible to authorized personnel of the agency that owns the project.
An invited end-client viewer may see only information approved for the specific project assigned to that user. End-client viewers do not receive access to agency billing, hidden system prompts, vendor costs, credentials, secrets, or unrelated projects.
C. CUSTOMER-DIRECTED INTEGRATIONS
When an authorized agency user approves a deployment, integration, export, or webhook, we may send relevant data to the destination selected or configured by that agency.
D. LEGAL, SAFETY, AND COMPLIANCE DISCLOSURES
We may disclose information when reasonably necessary to comply with applicable law or legal process, enforce our agreements, detect or prevent fraud, investigate security incidents, protect the rights and safety of users or the public, or establish and defend legal claims.
E. BUSINESS TRANSFERS
If the business is sold, reorganized, financed, or transferred, information may be disclosed to relevant advisers and counterparties as part of that transaction, subject to appropriate protections.
6. NO SALE OR BEHAVIORAL-ADVERTISING SHARING
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising or targeted advertising based on activity across unrelated businesses, websites, or services.
We do not use advertising networks or advertising pixels at launch.
7. COOKIES AND SIMILAR TECHNOLOGIES
We use essential cookies and similar storage technologies for authentication, session management, security, cross-site request forgery prevention, tenant and custom-domain routing, load balancing, and remembering requested preferences.
These technologies are necessary to provide or secure the Services.
We do not currently use nonessential analytics or advertising cookies. If we add such technologies, we will update this Privacy Policy and implement consent or opt-out controls where required before enabling them.
8. DO NOT TRACK AND GLOBAL PRIVACY CONTROL
Because there is no universally accepted standard for browser Do Not Track signals, the Services do not alter their essential operational behavior in response to a Do Not Track signal.
We do not sell personal information or share it for cross-context behavioral advertising. We will recognize legally applicable opt-out preference signals, including Global Privacy Control, to the extent required.
Third-party websites, integrations, or services may have their own tracking practices. Their privacy policies govern those practices.
9. DATA RETENTION
We generally retain unclaimed public scans for 90 days, after which detailed scan information is deleted or irreversibly anonymized.
Claimed public scans are retained with the associated account and project.
Operational audit records and customer-visible reports are retained for the active subscription period and up to 24 months afterward.
Sensitive AI request and response payloads are retained no longer than the active subscription period plus 24 months, and for a shorter period when a sanitized record is sufficient.
Deployment, snapshot, approval, change-history, and rollback records are retained for the active subscription period plus 7 years.
Billing, invoice, payment, refund, credit, tax, and cost records are retained for 7 years.
Closed-account customer content not otherwise required to be retained is generally available for a 30-day recovery period, followed by deletion or irreversible anonymization.
Security, authentication, and abuse-prevention records may be retained for up to 24 months.
Backups are deleted through our ordinary backup-rotation process.
We may retain information longer when required by law, necessary to resolve a dispute, subject to a legal hold, or reasonably necessary to protect security or prevent fraud.
When a record must be retained, we may remove or anonymize personal identifiers that are no longer necessary.
10. SECURITY
We use administrative, technical, and organizational safeguards intended to protect information. These may include access controls, tenant isolation, encryption where appropriate, secure authentication, logging, rate limiting, secrets management, and restricted administrative access.
No internet service or storage system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or alteration will never occur.
Users are responsible for maintaining the confidentiality of their credentials and for notifying us promptly if they suspect unauthorized access.
11. YOUR CHOICES AND PRIVACY RIGHTS
Depending on applicable law and your relationship with us, you may request that we confirm whether we process personal information about you, provide access to eligible personal information, correct inaccurate information, delete eligible information, provide a portable copy of eligible information, explain how information is used or disclosed, or restrict certain processing where applicable.
You may update account information through the Services, cancel a subscription through available online billing controls, and unsubscribe from optional promotional messages using the unsubscribe mechanism provided.
We may need to verify your identity and authority before completing a request. An agency user cannot use a privacy request to obtain information belonging to another agency or project.
Certain requests may be denied or limited where information must be retained for billing, tax, security, fraud prevention, deployment safety, legal claims, or other lawful reasons.
To submit a privacy request, email chris@aisearchengineoptimizer.com with the subject line Privacy Request.
We will not unlawfully discriminate against a person for exercising applicable privacy rights.
12. CALIFORNIA PRIVACY NOTICE
California residents may have additional rights under applicable California privacy laws.
During the preceding 12 months, we may have collected the categories of information described in Section 1 and disclosed them to the categories of recipients described in Section 5 for the business purposes described in Section 3.
We do not sell personal information and do not share personal information for cross-context behavioral advertising.
Where required by applicable law, California residents may request access, correction, deletion, or information about our collection and disclosure practices.
An authorized agent may submit a request where permitted by law. We may require evidence of the agent’s authority and may independently verify the identity of the person whose information is involved.
13. CHILDREN’S PRIVACY
The Services are intended for business users and are not directed to children.
You must be at least 18 years old to create an account, purchase a subscription, administer an agency, or accept an end-client portal invitation.
We do not knowingly collect personal information from children under 13.
14. THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to or integrate with third-party websites and services. We do not control their privacy or security practices.
This Privacy Policy does not apply to information processed independently by those third parties.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in the Services, our practices, or applicable requirements.
We will update the Last Updated date when changes are made. If a change is material, we may provide additional notice through the Services, by email, or by requiring renewed acceptance where appropriate.
16. CONTACT US
Questions, requests, and complaints concerning this Privacy Policy may be sent to AI Search Engine Optimizer at chris@aisearchengineoptimiz
Effective Date: July 14, 2026
Last Updated: July 14, 2026
AI Search Engine Optimizer is a California sole proprietorship operating under the business name AI Search Engine Optimizer. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit aisearchengineoptimizer.com, use our public website-testing tools, create or use an account, access a white-labeled agency portal, or otherwise use our services.
For purposes of this Privacy Policy, “AI Search Engine Optimizer,” “we,” “us,” and “our” refer to AI Search Engine Optimizer. “Services” refers to our websites, public visibility grader, authenticated dashboards, reports, audits, recommendations, integrations, deployment tools, and related services.
Our Services are offered only in the United States and are intended for businesses, web-development agencies, their personnel, and invited representatives of their business clients.
1. INFORMATION WE COLLECT
We may collect the following categories of information.
A. ACCOUNT AND CONTACT INFORMATION
This may include your name, business email address, company or agency name, job title or role, account username, email-verification status, authentication status, multifactor-authentication status, team membership, account permissions, and support communications.
Agency customers must ordinarily use a work email address. An agency may invite an end-client representative using another valid email address.
Passwords are processed through our authentication provider. We do not store plaintext passwords.
B. SUBSCRIPTION AND BILLING INFORMATION
This may include your selected subscription tier, number of subscribed sites, billing status, Stripe customer and subscription identifiers, invoice amounts and status, transaction dates, refunds, credits, disputes, payment status, billing contact information, and limited payment-method details such as card type and last four digits.
Stripe processes payment-card information directly. We do not receive or store complete card numbers, card security codes, or bank-account credentials.
C. WEBSITE AND PROJECT INFORMATION
When an agency adds a website or requests an audit, we may collect and process website URLs and domain names, business names, website content, keywords and search phrases, publicly available page content, structured data, metadata, product and service information, pricing information, integration information, competitor information supplied by the customer, selected industry, audit settings, generated scores, findings, reports, citations, recommendations, Markdown, JSON-LD, deployment information, snapshots, change history, rollback information, and integration capability information.
Customers must have authority to submit, scan, analyze, connect, and modify the websites they place in the Services.
D. PUBLIC TEST MY SITE INFORMATION
When a visitor uses the public grader, we may collect the submitted URL, submitted keywords or phrases, scan results, issue summaries, submission date and time, a keyed or pseudonymous representation of the visitor’s IP address, browser and device information used for security and rate limiting, and a signed scan reference used to continue to pricing or onboarding.
The public grader does not require newsletter or promotional-email consent.
E. USAGE, DEVICE, AND TECHNICAL INFORMATION
We may automatically collect information necessary to operate and secure the Services, including IP address or a keyed representation of it, browser type, device type, operating system, referring page, pages and features accessed, login and session events, error logs, performance logs, request identifiers, security events, authentication attempts, API activity, audit activity, deployment activity, cookie identifiers, session identifiers, and approximate location inferred from an IP address.
At launch, we do not use advertising pixels or nonessential analytics tools such as Google Analytics, Google Tag Manager, Meta Pixel, or Microsoft Clarity.
F. COMMUNICATIONS
We collect information you send through support requests, account communications, billing communications, privacy requests, security reports, feedback, dispute requests, refund requests, emails, and other communications with us.
G. FREE TRIAL INFORMATION
When an Agency applies for or activates a Free Trial, we may collect and process the Agency’s name, work email address, email domain, email-verification status, trial eligibility information, trial start and expiration dates, the one or two Sites added to the trial, Site URLs, submitted keywords and phrases, usage activity, generated reports, findings, recommended fixes, invited end-client viewer information, support communications, and security or abuse-prevention information.
The Free Trial does not require a credit card or other payment method. We do not create a Stripe Customer, Stripe Checkout Session, or Stripe Subscription for an Agency solely because it activates the Free Trial.
We use Free Trial information to verify eligibility, prevent duplicate or abusive trial use, operate and secure the trial, enforce the published trial limits, perform requested audits and analyses, provide reports and white-labeled dashboards, send transactional trial-expiration notices, provide support, and associate retained trial information with a paid account if the Agency affirmatively chooses to upgrade.
The Free Trial lasts 14 days beginning after work-email verification and account activation. When the trial expires, new audits, checks, fix generations, and deployments are disabled. Existing reports and dashboard information may remain available in read-only form for up to 30 days.
If the Agency does not upgrade during the recovery period, trial customer content that is not otherwise required for security, billing, legal, dispute, fraud-prevention, deployment-safety, or record-retention purposes will be deleted or irreversibly anonymized in accordance with Section 9 of this Privacy Policy.
If the Agency upgrades to a paid subscription, eligible trial Sites, reports, findings, account information, and invited-user relationships may be associated with and retained as part of the paid Agency account.
2. SOURCES OF INFORMATION
We collect information directly from visitors and users, from agencies that create accounts or invite users, from end-client representatives accepting agency invitations, automatically from browsers and devices, from websites submitted for authorized scanning, from payment and authentication providers, from hosting and security providers, from connected integrations, and from publicly available online sources used to perform requested audits.
3. HOW WE USE INFORMATION
We may use information to provide and operate the Services, create and secure accounts, process public website scans, analyze submitted websites, generate reports and recommended fixes, provide white-labeled agency and end-client portals, process subscriptions and invoices, administer refunds or credits, enforce per-site subscription entitlements, deliver scheduled and requested audits, facilitate approved deployments and rollbacks, maintain deployment and billing records, send transactional and security messages, respond to support and privacy requests, prevent fraud and abuse, debug and improve the Services, measure reliability and cost, enforce our agreements, comply with legal obligations, and protect our users, systems, and rights.
We do not use public-scan submissions or customer content to train publicly available or general-purpose models for unrelated purposes.
4. ARTIFICIAL INTELLIGENCE AND AUTOMATED PROCESSING
The Services use artificial intelligence, search, scraping, and data-processing providers to perform requested audits and generate recommendations.
We may transmit submitted URLs, keywords, publicly available website content, and relevant project context to these providers. We seek to limit transmitted information to what is reasonably necessary for the requested operation.
AI-generated outputs may be incomplete or incorrect. Customers should review recommendations before relying on or deploying them.
We do not intentionally send passwords, complete payment-card information, authentication tokens, private integration secrets, or unrelated personal information to AI providers.
5. HOW WE DISCLOSE INFORMATION
A. SERVICE PROVIDERS
We use service providers to operate the Services. These may include Stripe for payment processing and subscription billing, Supabase for database and authentication services, Railway for application hosting and infrastructure, OpenAI and Perplexity for AI-assisted analysis, Firecrawl for authorized website extraction, Serper or similar providers for search-result verification, Redis and job-processing infrastructure, n8n or agency-controlled automation systems, and email-delivery, security, monitoring, or support providers.
These providers may process information only as necessary to provide their services to us or as otherwise permitted by their agreements and applicable law.
B. AGENCIES AND AUTHORIZED USERS-
Information associated with a project may be visible to authorized personnel of the agency that owns the project.
An invited end-client viewer may see only information approved for the specific project assigned to that user. End-client viewers do not receive access to agency billing, hidden system prompts, vendor costs, credentials, secrets, or unrelated projects.
C. CUSTOMER-DIRECTED INTEGRATIONS
When an authorized agency user approves a deployment, integration, export, or webhook, we may send relevant data to the destination selected or configured by that agency.
D. LEGAL, SAFETY, AND COMPLIANCE DISCLOSURES
We may disclose information when reasonably necessary to comply with applicable law or legal process, enforce our agreements, detect or prevent fraud, investigate security incidents, protect the rights and safety of users or the public, or establish and defend legal claims.
E. BUSINESS TRANSFERS
If the business is sold, reorganized, financed, or transferred, information may be disclosed to relevant advisers and counterparties as part of that transaction, subject to appropriate protections.
6. NO SALE OR BEHAVIORAL-ADVERTISING SHARING
We do not sell personal information.
We do not share personal information for cross-context behavioral advertising or targeted advertising based on activity across unrelated businesses, websites, or services.
We do not use advertising networks or advertising pixels at launch.
7. COOKIES AND SIMILAR TECHNOLOGIES
We use essential cookies and similar storage technologies for authentication, session management, security, cross-site request forgery prevention, tenant and custom-domain routing, load balancing, and remembering requested preferences.
These technologies are necessary to provide or secure the Services.
We do not currently use nonessential analytics or advertising cookies. If we add such technologies, we will update this Privacy Policy and implement consent or opt-out controls where required before enabling them.
8. DO NOT TRACK AND GLOBAL PRIVACY CONTROL
Because there is no universally accepted standard for browser Do Not Track signals, the Services do not alter their essential operational behavior in response to a Do Not Track signal.
We do not sell personal information or share it for cross-context behavioral advertising. We will recognize legally applicable opt-out preference signals, including Global Privacy Control, to the extent required.
Third-party websites, integrations, or services may have their own tracking practices. Their privacy policies govern those practices.
9. DATA RETENTION
We generally retain unclaimed public scans for 90 days, after which detailed scan information is deleted or irreversibly anonymized.
Claimed public scans are retained with the associated account and project.
Operational audit records and customer-visible reports are retained for the active subscription period and up to 24 months afterward.
Sensitive AI request and response payloads are retained no longer than the active subscription period plus 24 months, and for a shorter period when a sanitized record is sufficient.
Deployment, snapshot, approval, change-history, and rollback records are retained for the active subscription period plus 7 years.
Billing, invoice, payment, refund, credit, tax, and cost records are retained for 7 years.
Closed-account customer content not otherwise required to be retained is generally available for a 30-day recovery period, followed by deletion or irreversible anonymization.
Security, authentication, and abuse-prevention records may be retained for up to 24 months.
Backups are deleted through our ordinary backup-rotation process.
We may retain information longer when required by law, necessary to resolve a dispute, subject to a legal hold, or reasonably necessary to protect security or prevent fraud.
When a record must be retained, we may remove or anonymize personal identifiers that are no longer necessary.
10. SECURITY
We use administrative, technical, and organizational safeguards intended to protect information. These may include access controls, tenant isolation, encryption where appropriate, secure authentication, logging, rate limiting, secrets management, and restricted administrative access.
No internet service or storage system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or alteration will never occur.
Users are responsible for maintaining the confidentiality of their credentials and for notifying us promptly if they suspect unauthorized access.
11. YOUR CHOICES AND PRIVACY RIGHTS
Depending on applicable law and your relationship with us, you may request that we confirm whether we process personal information about you, provide access to eligible personal information, correct inaccurate information, delete eligible information, provide a portable copy of eligible information, explain how information is used or disclosed, or restrict certain processing where applicable.
You may update account information through the Services, cancel a subscription through available online billing controls, and unsubscribe from optional promotional messages using the unsubscribe mechanism provided.
We may need to verify your identity and authority before completing a request. An agency user cannot use a privacy request to obtain information belonging to another agency or project.
Certain requests may be denied or limited where information must be retained for billing, tax, security, fraud prevention, deployment safety, legal claims, or other lawful reasons.
To submit a privacy request, email chris@aisearchengineoptimizer.com with the subject line Privacy Request.
We will not unlawfully discriminate against a person for exercising applicable privacy rights.
12. CALIFORNIA PRIVACY NOTICE
California residents may have additional rights under applicable California privacy laws.
During the preceding 12 months, we may have collected the categories of information described in Section 1 and disclosed them to the categories of recipients described in Section 5 for the business purposes described in Section 3.
We do not sell personal information and do not share personal information for cross-context behavioral advertising.
Where required by applicable law, California residents may request access, correction, deletion, or information about our collection and disclosure practices.
An authorized agent may submit a request where permitted by law. We may require evidence of the agent’s authority and may independently verify the identity of the person whose information is involved.
13. CHILDREN’S PRIVACY
The Services are intended for business users and are not directed to children.
You must be at least 18 years old to create an account, purchase a subscription, administer an agency, or accept an end-client portal invitation.
We do not knowingly collect personal information from children under 13.
14. THIRD-PARTY WEBSITES AND SERVICES
The Services may contain links to or integrate with third-party websites and services. We do not control their privacy or security practices.
This Privacy Policy does not apply to information processed independently by those third parties.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in the Services, our practices, or applicable requirements.
We will update the Last Updated date when changes are made. If a change is material, we may provide additional notice through the Services, by email, or by requiring renewed acceptance where appropriate.
16. CONTACT US
Questions, requests, and complaints concerning this Privacy Policy may be sent to AI Search Engine Optimizer at chris@aisearchengineoptimiz
TERMS OF SERVICE
Effective Date: July 14, 2026
Last Updated: July 14, 2026
These Terms of Service form a binding agreement between AI Search Engine Optimizer, a California sole proprietorship operating under the business name AI Search Engine Optimizer, and the business or organization accepting these Terms.
In these Terms, “AI Search Engine Optimizer,” “we,” “us,” and “our” refer to AI Search Engine Optimizer. “Agency” or “Customer” refers to the web-development agency purchasing the Services. “Authorized User” means an agency owner, administrator, member, or invited end-client viewer permitted to use the Services. “End Client” means a business customer of an Agency whose website is managed or analyzed through the Services. “Project” or “Site” means one website or domain assigned to a paid site entitlement. “Services” means our websites, public grader, dashboards, audits, reports, recommendations, integrations, deployment features, and related services.
By creating an account, accepting an invitation, purchasing a subscription, or using the Services, you agree to these Terms.
1. ELIGIBILITY AND BUSINESS USE
The Services are available only in the United States and are intended solely for legitimate business use.
Paid accounts may be created only by web-development agencies or comparable professional service businesses authorized by us. We do not offer individual consumer subscriptions or direct single-business customer subscriptions.
A person accepting these Terms on behalf of an Agency represents that the person is at least 18 years old, has authority to bind the Agency, has provided accurate information, and will use the Services for lawful business purposes.
Agency account holders and agency personnel must ordinarily use valid work email addresses. We may reject public or disposable email addresses for agency accounts.
2. ACCOUNTS AND AUTHORIZED USERS
The Agency is responsible for maintaining accurate account information, protecting account credentials, assigning appropriate permissions, removing access when a user is no longer authorized, all activity performed through its accounts, and ensuring its Authorized Users comply with these Terms.
The Agency may invite personnel as agency owners, administrators, or members, subject to available permissions.
The Agency may invite an End Client as a read-only viewer of one Project. An end-client viewer may access only the Project assigned by the Agency and may view approved reports, scores, progress, findings, and deployment history.
An end-client viewer may not run audits, generate fixes, approve deployments, initiate rollback, manage billing, administer users, or access another Project.
The Agency is responsible for deciding what information is made available to its End Clients.
We may suspend or revoke access when we reasonably believe an account is compromised, unauthorized, fraudulent, or used in violation of these Terms.
3. DESCRIPTION OF THE SERVICES
The Services are designed to help Agencies evaluate and improve how client websites are represented, understood, cited, or recommended by search engines and generative artificial-intelligence systems.
Depending on the subscription tier and configuration, the Services may include public website visibility tests, website scraping and analysis, generative-engine visibility audits, search-result and citation analysis, structured-data review, issue diagnosis, recommended Markdown and JSON-LD fixes, progress tracking, white-labeled dashboards, deployment approval workflows, integration with agency-controlled automation, deployment snapshots, rollback tools, usage reporting, and operational reporting.
Features may evolve over time. We may improve, replace, add, or discontinue nonmaterial features, provided that we do not materially reduce the core paid service without reasonable notice.
4. PUBLIC WEBSITE GRADER
The public Test My Site grader is a limited promotional and diagnostic tool.
A person submitting a website represents that the person has authority to request analysis of that website or that the website is publicly available and the requested analysis is otherwise lawful.
Public results may be limited, blurred, summarized, delayed, rate-limited, or unavailable. Public scans do not include a complete paid audit or production-ready fixes.
Use of the public grader does not create a paid account or subscription.
Demo preview; full audits evaluate Google AI Mode, ChatGPT, and Perplexity.
4A. FREE TRIAL
AI Search Engine Optimizer may offer eligible United States web-development agencies a Free Trial.
The Free Trial lasts 14 days and may include one or two Sites. It begins only after the Agency completes work-email verification and its trial account is activated. Clicking a Free Trial link or beginning signup does not start the trial period by itself.
The Free Trial is genuinely free. It does not require a credit card or other payment method. Activating the Free Trial does not create a paid subscription, recurring payment obligation, Stripe Customer, Stripe Checkout Session, or Stripe Subscription.
The Free Trial does not automatically renew or automatically convert to a paid subscription. The Agency will not be charged at the end of the trial unless an authorized Agency representative separately selects a paid plan, provides a payment method, accepts the applicable recurring-billing disclosures and policies, and completes paid Checkout.
Each Free Trial Site includes the following maximum allowance for the entire 14-day trial:
1 scheduled full audit
1 additional manual full-audit rerun
2 light visibility checks
Up to 5 fix generations
Each full audit may analyze up to 25 website pages and use up to 5 primary AI visibility queries plus up to 5 supporting verification queries.
The paid plans’ 2-times grace allowance does not apply to the Free Trial. The listed Free Trial allowances are the maximum trial allowances. There are no usage charges, overage fees, or surprise fees.
If a Site reaches the maximum allowance for an operation category, additional use of that category may be paused for the remainder of the Free Trial. Reaching a limit does not create a charge. Existing reports and other unexhausted trial features may remain available.
When the 14-day trial expires, new audits, visibility checks, fix generations, and deployments are disabled. Existing reports and dashboard information may remain available in read-only form for up to 30 days so the Agency may review its results or choose whether to upgrade.
An upgrade is optional. If the Agency chooses to upgrade, it must select one of the then-available paid plans, select an eligible Site quantity, accept the paid subscription terms and recurring monthly price, and provide a payment method through the approved Checkout process. The paid subscription begins only after successful completion of that process.
Eligible trial Sites, reports, findings, and invited end-client viewer relationships may be preserved when the Agency upgrades. The Agency may be required to identify which trial Sites will become paid Sites.
The Free Trial is ordinarily limited to one trial per Agency or normalized work-email domain. We may reject, suspend, or terminate a trial when we reasonably believe that false information, duplicate accounts, automated activity, abuse, fraud, unauthorized Sites, or attempts to circumvent trial limits are involved.
We may use reasonable identity, email-verification, CAPTCHA, rate-limiting, security, and abuse-prevention measures to administer the Free Trial. Shared use of an office or network does not by itself establish abuse.
The Free Trial is provided for evaluation purposes and remains subject to these Terms, including the Website Authorization, Acceptable Use, Generated Content, Disclaimer, Liability, and Third-Party Services provisions.
5. WEBSITE AUTHORIZATION
The Agency represents and warrants that it has all rights and permissions necessary to submit every Site placed in the Services, permit us and our providers to retrieve and analyze public website content, provide relevant website and project information, connect approved integrations, request or approve website changes, invite End Clients, display agency branding and End Client information, and deploy or restore content through configured systems.
The Agency must not submit a Site, credential, integration, or content that it is not authorized to access or manage.
We may request evidence of authorization and may suspend a Project when authorization is disputed.
6. SUBSCRIPTIONS AND PRICING
Each Agency may have only one active subscription.
The subscription applies one tier across all active paid Sites within that Agency account.
Starter costs $79 per Site per month and permits 1 to 5 paid Sites.
Growth costs $299 per Site per month and permits 1 to 25 paid Sites.
Scale costs $499 per Site per month, begins with 1 paid Site, and is subject to reasonable platform safety controls.
The monthly subscription amount is the selected per-Site price multiplied by the subscribed Site quantity, plus applicable taxes.
Every active Project requires one paid Site entitlement. The Agency may not exceed the Site limit of its tier.
Prices, quantities, renewal cadence, and applicable taxes will be displayed before payment.
7. AUTOMATIC RENEWAL AND PAYMENT AUTHORIZATION
Subscriptions renew automatically each month until canceled.
By purchasing a subscription, the Agency authorizes Stripe and AI Search Engine Optimizer to charge the selected payment method, agrees to the displayed recurring monthly amount, agrees that the amount may change when the Agency changes tier or Site quantity, authorizes applicable prorated charges for immediate upgrades or quantity increases, and accepts the Cancellation and Refund Policy.
Stripe processes payments. Payment-card information is submitted directly to Stripe.
The Agency is responsible for taxes, duties, or government charges applicable to its purchase, excluding taxes based on our income.
8. UPGRADES, DOWNGRADES, AND SITE QUANTITY
An upgrade ordinarily takes effect immediately. Stripe may calculate and charge a prorated amount for the remainder of the current billing period.
Adding paid Sites ordinarily takes effect immediately and may result in a prorated charge.
A downgrade ordinarily takes effect at the next renewal date.
A downgrade is unavailable if the Agency’s paid Site quantity exceeds the destination tier’s limit. The Agency must first schedule a sufficient Site reduction.
A Site-quantity decrease ordinarily takes effect at the next renewal date.
The Agency may be required to identify which Projects will lose paid entitlement. No prorated refund is issued for an ordinary mid-period Site-removal request.
9. CANCELLATION
The Agency may cancel through the online billing controls made available in the Services.
Unless otherwise expressly stated, cancellation is effective at the end of the current paid billing period, access continues through that date, no further renewal charge will be made after cancellation becomes effective, cancellation does not ordinarily produce a refund for the current billing period, and the Agency may reactivate before the effective cancellation date if the billing system permits.
After the paid period ends, we may provide up to 30 days of limited read-only access. New audits, fix generation, and deployments are unavailable during that period.
Additional terms appear in the Cancellation and Refund Policy, which is incorporated into these Terms.
10. FAILED PAYMENTS
If payment fails or an account becomes overdue, we may retry payment, request an updated payment method, restrict new audits or billable operations, restrict mutations and deployments, provide read-only access to existing information, or suspend or terminate the subscription after reasonable billing-recovery efforts.
The Agency remains responsible for valid unpaid amounts incurred before cancellation or suspension.
11. USAGE LIMITS AND PROTECTIVE CONTROLS
Each tier includes operational allowances and protective limits concerning audits, scans, pages, searches, fix generations, provider usage, and related activity.
We may rate-limit, queue, defer, or temporarily pause work to protect reliability, prevent fraud or abuse, control excessive automated use, respond to provider outages or rate limits, protect Sites and integrations, prevent runaway vendor costs, and enforce the selected tier.
Protective limits are intended to be substantially above ordinary expected use but are not a promise of unlimited external-provider consumption.
We may contact an Agency when unusual activity suggests a configuration error, automated loop, compromise, or use outside the intended service scope.
12. GENERATED CONTENT AND RECOMMENDATIONS
The Services use automated systems and artificial intelligence.
Reports, scores, citations, recommendations, Markdown, JSON-LD, and other generated materials may be inaccurate, incomplete, outdated, or unsuitable for a specific Site.
The Agency is responsible for reviewing all output before relying on or deploying it.
We do not guarantee search-engine rankings, inclusion in AI-generated answers, citations, recommendations, traffic, leads, conversions, revenue, accuracy of third-party search results, or the continued behavior of any search engine, model, platform, or provider.
Search engines, AI systems, websites, schemas, and provider APIs may change without notice.
The Services do not provide legal, tax, accounting, cybersecurity, accessibility, or regulatory-compliance advice.
13. DEPLOYMENT, SNAPSHOTS, AND ROLLBACK
Some integrations may permit approved fixes to be deployed to an End Client’s Site.
Before a supported deployment, the system is intended to retrieve and store an immutable snapshot of the affected content.
Automatic deployment is disabled when required retrieval and restoration capabilities have not been verified, unless an authorized super-administrator permits an exceptional workflow and the Agency accepts the associated risk.
Rollback availability depends on the connected platform, integration, credentials, configuration, and ability to retrieve and restore the relevant content.
We do not guarantee that every Site or integration supports automated rollback, that restoration will be instantaneous, or that restoration will resolve changes made outside the Services.
The dashboard will display the known rollback capability and any identified limitation.
If the rollback status is not verified or the Agency has questions, the Agency should contact chris@aisearchengineoptimizer.com before deploying.
The Agency remains responsible for reviewing proposed changes, confirming that the target and selector are correct, maintaining its own backups when appropriate, ensuring deployment is authorized, confirming the result after deployment, and addressing interactions with themes, plugins, custom code, and third-party systems.
14. CUSTOMER DATA-
Customer Data means data, content, website information, branding, credentials, instructions, and materials submitted or made available by the Agency or its End Clients.
As between the parties, the Agency and its End Clients retain ownership of Customer Data.
The Agency grants us a limited, nonexclusive right to host, copy, transmit, analyze, transform, and otherwise process Customer Data as reasonably necessary to provide the Services, perform requested audits, generate reports and fixes, operate approved integrations, maintain security and reliability, provide support, enforce these Terms, and comply with law.
The Agency is responsible for the legality, accuracy, and authorization of Customer Data.
The Agency must not intentionally submit highly sensitive personal information that is unnecessary for the Services, including Social Security numbers, medical records, payment-card data, or private authentication credentials.
15. GENERATED DELIVERABLES
Subject to full payment and these Terms, the Agency receives a perpetual, nonexclusive right to use, modify, reproduce, and deploy reports, Markdown, JSON-LD, and other generated deliverables for the applicable client Sites.
This right does not transfer ownership of the Services, software, source code, scoring systems, prompt systems, templates, workflows, provider integrations, general methods, improvements, documentation, or preexisting intellectual property.
Generated deliverables may contain common elements that are also generated for other customers.
16. OUR INTELLECTUAL PROPERTY
We and our licensors retain all rights in the Services and their underlying technology.
Except as expressly permitted, the Agency may not copy or reproduce the Services, reverse engineer or attempt to extract source code, circumvent authentication or billing controls, circumvent usage limits, resell direct platform access except through approved white-label use, use the Services to create a competing platform, remove proprietary notices, or use our trademarks without permission.
The Agency may present approved client-facing portals under its own branding, subject to the white-label features and attribution requirements included in its subscription.
17. FEEDBACK
If a user provides feedback or suggestions, we may use them without restriction or compensation, provided that we do not publicly identify the source without permission.
Feedback does not include Customer Data or confidential client content.
18. CONFIDENTIALITY
Each party may receive nonpublic information that should reasonably be understood as confidential.
The receiving party will use confidential information only for the purposes of the relationship, protect it using reasonable care, and disclose it only to personnel and providers who need it and are subject to appropriate obligations.
Confidential information does not include information that becomes public without breach, was already lawfully known, is received lawfully from another source, or is independently developed without use of the confidential information.
A party may disclose confidential information when legally required, where permitted after providing reasonable notice.
19. ACCEPTABLE USE
Users may not use the Services to access, scan, modify, or deploy to a Site without authorization; violate law or another person’s rights; introduce malware or harmful code; probe or disrupt system security; circumvent rate limits or vendor safeguards; share credentials improperly; scrape another tenant’s data; attempt cross-tenant access; impersonate another person or business; submit false billing or identity information; use the Services for spam, harassment, fraud, or deceptive practices; interfere with providers or infrastructure; use generated content without appropriate review; or store unnecessary sensitive personal information.
We may investigate suspected violations and restrict or suspend access when reasonably necessary.
20. THIRD-PARTY SERVICES
The Services depend on third-party providers, APIs, search engines, AI systems, hosting services, payment systems, automation tools, and customer-controlled integrations.
Third-party services may change their features or pricing, impose rate limits, experience outages, reject requests, produce inaccurate results, or discontinue functionality.
We are not responsible for a third party’s independent services, terms, content, or conduct.
The Agency is responsible for complying with the terms of any integration or account it connects.
21. SUSPENSION AND TERMINATION
We may suspend or terminate access when payment is overdue, the Agency breaches these Terms, use creates a security or legal risk, a Site or integration is unauthorized, activity threatens system stability, a provider requires suspension, or the Agency engages in fraud or abuse.
Where practical, we will provide notice and an opportunity to cure. Immediate action may be taken for urgent security, fraud, legal, or operational risks.
The Agency may terminate by canceling its subscription.
Sections that by their nature should survive termination will survive, including payment obligations, intellectual property, confidentiality, disclaimers, liability limitations, indemnification, and dispute provisions.
22. PRIVACY
Our Privacy Policy explains how we process personal information and is incorporated into these Terms.
The Agency represents that it has provided any notices and obtained any permissions necessary for Customer Data and End Client information supplied through the Services.
23. DISCLAIMERS
THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI SEARCH ENGINE OPTIMIZER DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT EVERY ISSUE WILL BE IDENTIFIED, THAT EVERY RECOMMENDATION WILL BE CORRECT, THAT A DEPLOYMENT OR ROLLBACK WILL SUCCEED, THAT A THIRD-PARTY PROVIDER WILL REMAIN AVAILABLE, THAT A SEARCH ENGINE OR AI SYSTEM WILL RECOMMEND OR CITE A SITE, OR THAT USE OF THE SERVICES WILL PRODUCE A PARTICULAR BUSINESS OUTCOME.
Some jurisdictions may not permit certain warranty exclusions, in which case the exclusions apply only to the extent permitted.
24. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI SEARCH ENGINE OPTIMIZER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OPPORTUNITY, LOST DATA, LOST RANKINGS, LOST TRAFFIC, OR BUSINESS INTERRUPTION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES PAID BY THE AGENCY TO AI SEARCH ENGINE OPTIMIZER DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
25. INDEMNIFICATION
The Agency will defend, indemnify, and hold harmless AI Search Engine Optimizer from claims, damages, losses, liabilities, penalties, costs, and reasonable legal fees arising from Customer Data, an unauthorized Site or integration, an unauthorized scan or deployment, the Agency’s relationship with an End Client, the Agency’s breach of these Terms, the Agency’s violation of law or third-party rights, content or changes approved by the Agency, or misuse of an account by the Agency or its Authorized Users.
We will provide reasonable notice of a covered claim and reasonable cooperation at the Agency’s expense.
26. DISPUTE RESOLUTION AND GOVERNING LAW
Before filing a legal action, a party must send written notice describing the dispute and requested resolution.
The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of notice.
These Terms are governed by California law, without regard to conflict-of-law principles.
Any legal proceeding arising from these Terms or the Services must be brought in the state or federal courts located in Sacramento County, California. Each party consents to those courts’ jurisdiction and venue.
Nothing prevents either party from seeking urgent injunctive relief concerning unauthorized access, misuse of intellectual property, or a serious security threat.
27. CHANGES TO THE SERVICES OR TERMS
We may update these Terms to reflect changes in the Services, pricing structure, legal requirements, or business practices.
If a change is material, we may provide notice through the Services, by email, or through renewed acceptance.
Changes apply prospectively from the stated effective date. Continued use after the effective date constitutes acceptance where permitted, but we may require express renewed acceptance for material changes.
28. NOTICES
We may provide notices through the Services, the account dashboard, email to the address associated with the account, or the public website.
The Agency must keep its contact information current.
Legal notices to AI Search Engine Optimizer may be sent to chris@aisearchengineoptimizer.com.
29. GENERAL TERMS
These Terms, the Privacy Policy, the Cancellation and Refund Policy, and any order or plan details presented at purchase form the complete agreement concerning the Services.
If there is a conflict, the following order applies: a separately signed written agreement; the purchase or order details; these Terms; the Cancellation and Refund Policy; and the Privacy Policy.
The Agency may not assign these Terms without our written consent. We may assign them as part of a sale, restructuring, or transfer of the business.
A failure to enforce a provision is not a waiver.
If a provision is unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain effective.
Headings are for convenience only.
No partnership, joint venture, employment, franchise, or agency relationship is created by these Terms.
30. CONTACT
Questions about these Terms may be sent to AI Search Engine Optimizer at
chris@aisearchengineoptimizer.com.
Effective Date: July 14, 2026
Last Updated: July 14, 2026
These Terms of Service form a binding agreement between AI Search Engine Optimizer, a California sole proprietorship operating under the business name AI Search Engine Optimizer, and the business or organization accepting these Terms.
In these Terms, “AI Search Engine Optimizer,” “we,” “us,” and “our” refer to AI Search Engine Optimizer. “Agency” or “Customer” refers to the web-development agency purchasing the Services. “Authorized User” means an agency owner, administrator, member, or invited end-client viewer permitted to use the Services. “End Client” means a business customer of an Agency whose website is managed or analyzed through the Services. “Project” or “Site” means one website or domain assigned to a paid site entitlement. “Services” means our websites, public grader, dashboards, audits, reports, recommendations, integrations, deployment features, and related services.
By creating an account, accepting an invitation, purchasing a subscription, or using the Services, you agree to these Terms.
1. ELIGIBILITY AND BUSINESS USE
The Services are available only in the United States and are intended solely for legitimate business use.
Paid accounts may be created only by web-development agencies or comparable professional service businesses authorized by us. We do not offer individual consumer subscriptions or direct single-business customer subscriptions.
A person accepting these Terms on behalf of an Agency represents that the person is at least 18 years old, has authority to bind the Agency, has provided accurate information, and will use the Services for lawful business purposes.
Agency account holders and agency personnel must ordinarily use valid work email addresses. We may reject public or disposable email addresses for agency accounts.
2. ACCOUNTS AND AUTHORIZED USERS
The Agency is responsible for maintaining accurate account information, protecting account credentials, assigning appropriate permissions, removing access when a user is no longer authorized, all activity performed through its accounts, and ensuring its Authorized Users comply with these Terms.
The Agency may invite personnel as agency owners, administrators, or members, subject to available permissions.
The Agency may invite an End Client as a read-only viewer of one Project. An end-client viewer may access only the Project assigned by the Agency and may view approved reports, scores, progress, findings, and deployment history.
An end-client viewer may not run audits, generate fixes, approve deployments, initiate rollback, manage billing, administer users, or access another Project.
The Agency is responsible for deciding what information is made available to its End Clients.
We may suspend or revoke access when we reasonably believe an account is compromised, unauthorized, fraudulent, or used in violation of these Terms.
3. DESCRIPTION OF THE SERVICES
The Services are designed to help Agencies evaluate and improve how client websites are represented, understood, cited, or recommended by search engines and generative artificial-intelligence systems.
Depending on the subscription tier and configuration, the Services may include public website visibility tests, website scraping and analysis, generative-engine visibility audits, search-result and citation analysis, structured-data review, issue diagnosis, recommended Markdown and JSON-LD fixes, progress tracking, white-labeled dashboards, deployment approval workflows, integration with agency-controlled automation, deployment snapshots, rollback tools, usage reporting, and operational reporting.
Features may evolve over time. We may improve, replace, add, or discontinue nonmaterial features, provided that we do not materially reduce the core paid service without reasonable notice.
4. PUBLIC WEBSITE GRADER
The public Test My Site grader is a limited promotional and diagnostic tool.
A person submitting a website represents that the person has authority to request analysis of that website or that the website is publicly available and the requested analysis is otherwise lawful.
Public results may be limited, blurred, summarized, delayed, rate-limited, or unavailable. Public scans do not include a complete paid audit or production-ready fixes.
Use of the public grader does not create a paid account or subscription.
Demo preview; full audits evaluate Google AI Mode, ChatGPT, and Perplexity.
4A. FREE TRIAL
AI Search Engine Optimizer may offer eligible United States web-development agencies a Free Trial.
The Free Trial lasts 14 days and may include one or two Sites. It begins only after the Agency completes work-email verification and its trial account is activated. Clicking a Free Trial link or beginning signup does not start the trial period by itself.
The Free Trial is genuinely free. It does not require a credit card or other payment method. Activating the Free Trial does not create a paid subscription, recurring payment obligation, Stripe Customer, Stripe Checkout Session, or Stripe Subscription.
The Free Trial does not automatically renew or automatically convert to a paid subscription. The Agency will not be charged at the end of the trial unless an authorized Agency representative separately selects a paid plan, provides a payment method, accepts the applicable recurring-billing disclosures and policies, and completes paid Checkout.
Each Free Trial Site includes the following maximum allowance for the entire 14-day trial:
1 scheduled full audit
1 additional manual full-audit rerun
2 light visibility checks
Up to 5 fix generations
Each full audit may analyze up to 25 website pages and use up to 5 primary AI visibility queries plus up to 5 supporting verification queries.
The paid plans’ 2-times grace allowance does not apply to the Free Trial. The listed Free Trial allowances are the maximum trial allowances. There are no usage charges, overage fees, or surprise fees.
If a Site reaches the maximum allowance for an operation category, additional use of that category may be paused for the remainder of the Free Trial. Reaching a limit does not create a charge. Existing reports and other unexhausted trial features may remain available.
When the 14-day trial expires, new audits, visibility checks, fix generations, and deployments are disabled. Existing reports and dashboard information may remain available in read-only form for up to 30 days so the Agency may review its results or choose whether to upgrade.
An upgrade is optional. If the Agency chooses to upgrade, it must select one of the then-available paid plans, select an eligible Site quantity, accept the paid subscription terms and recurring monthly price, and provide a payment method through the approved Checkout process. The paid subscription begins only after successful completion of that process.
Eligible trial Sites, reports, findings, and invited end-client viewer relationships may be preserved when the Agency upgrades. The Agency may be required to identify which trial Sites will become paid Sites.
The Free Trial is ordinarily limited to one trial per Agency or normalized work-email domain. We may reject, suspend, or terminate a trial when we reasonably believe that false information, duplicate accounts, automated activity, abuse, fraud, unauthorized Sites, or attempts to circumvent trial limits are involved.
We may use reasonable identity, email-verification, CAPTCHA, rate-limiting, security, and abuse-prevention measures to administer the Free Trial. Shared use of an office or network does not by itself establish abuse.
The Free Trial is provided for evaluation purposes and remains subject to these Terms, including the Website Authorization, Acceptable Use, Generated Content, Disclaimer, Liability, and Third-Party Services provisions.
5. WEBSITE AUTHORIZATION
The Agency represents and warrants that it has all rights and permissions necessary to submit every Site placed in the Services, permit us and our providers to retrieve and analyze public website content, provide relevant website and project information, connect approved integrations, request or approve website changes, invite End Clients, display agency branding and End Client information, and deploy or restore content through configured systems.
The Agency must not submit a Site, credential, integration, or content that it is not authorized to access or manage.
We may request evidence of authorization and may suspend a Project when authorization is disputed.
6. SUBSCRIPTIONS AND PRICING
Each Agency may have only one active subscription.
The subscription applies one tier across all active paid Sites within that Agency account.
Starter costs $79 per Site per month and permits 1 to 5 paid Sites.
Growth costs $299 per Site per month and permits 1 to 25 paid Sites.
Scale costs $499 per Site per month, begins with 1 paid Site, and is subject to reasonable platform safety controls.
The monthly subscription amount is the selected per-Site price multiplied by the subscribed Site quantity, plus applicable taxes.
Every active Project requires one paid Site entitlement. The Agency may not exceed the Site limit of its tier.
Prices, quantities, renewal cadence, and applicable taxes will be displayed before payment.
7. AUTOMATIC RENEWAL AND PAYMENT AUTHORIZATION
Subscriptions renew automatically each month until canceled.
By purchasing a subscription, the Agency authorizes Stripe and AI Search Engine Optimizer to charge the selected payment method, agrees to the displayed recurring monthly amount, agrees that the amount may change when the Agency changes tier or Site quantity, authorizes applicable prorated charges for immediate upgrades or quantity increases, and accepts the Cancellation and Refund Policy.
Stripe processes payments. Payment-card information is submitted directly to Stripe.
The Agency is responsible for taxes, duties, or government charges applicable to its purchase, excluding taxes based on our income.
8. UPGRADES, DOWNGRADES, AND SITE QUANTITY
An upgrade ordinarily takes effect immediately. Stripe may calculate and charge a prorated amount for the remainder of the current billing period.
Adding paid Sites ordinarily takes effect immediately and may result in a prorated charge.
A downgrade ordinarily takes effect at the next renewal date.
A downgrade is unavailable if the Agency’s paid Site quantity exceeds the destination tier’s limit. The Agency must first schedule a sufficient Site reduction.
A Site-quantity decrease ordinarily takes effect at the next renewal date.
The Agency may be required to identify which Projects will lose paid entitlement. No prorated refund is issued for an ordinary mid-period Site-removal request.
9. CANCELLATION
The Agency may cancel through the online billing controls made available in the Services.
Unless otherwise expressly stated, cancellation is effective at the end of the current paid billing period, access continues through that date, no further renewal charge will be made after cancellation becomes effective, cancellation does not ordinarily produce a refund for the current billing period, and the Agency may reactivate before the effective cancellation date if the billing system permits.
After the paid period ends, we may provide up to 30 days of limited read-only access. New audits, fix generation, and deployments are unavailable during that period.
Additional terms appear in the Cancellation and Refund Policy, which is incorporated into these Terms.
10. FAILED PAYMENTS
If payment fails or an account becomes overdue, we may retry payment, request an updated payment method, restrict new audits or billable operations, restrict mutations and deployments, provide read-only access to existing information, or suspend or terminate the subscription after reasonable billing-recovery efforts.
The Agency remains responsible for valid unpaid amounts incurred before cancellation or suspension.
11. USAGE LIMITS AND PROTECTIVE CONTROLS
Each tier includes operational allowances and protective limits concerning audits, scans, pages, searches, fix generations, provider usage, and related activity.
We may rate-limit, queue, defer, or temporarily pause work to protect reliability, prevent fraud or abuse, control excessive automated use, respond to provider outages or rate limits, protect Sites and integrations, prevent runaway vendor costs, and enforce the selected tier.
Protective limits are intended to be substantially above ordinary expected use but are not a promise of unlimited external-provider consumption.
We may contact an Agency when unusual activity suggests a configuration error, automated loop, compromise, or use outside the intended service scope.
12. GENERATED CONTENT AND RECOMMENDATIONS
The Services use automated systems and artificial intelligence.
Reports, scores, citations, recommendations, Markdown, JSON-LD, and other generated materials may be inaccurate, incomplete, outdated, or unsuitable for a specific Site.
The Agency is responsible for reviewing all output before relying on or deploying it.
We do not guarantee search-engine rankings, inclusion in AI-generated answers, citations, recommendations, traffic, leads, conversions, revenue, accuracy of third-party search results, or the continued behavior of any search engine, model, platform, or provider.
Search engines, AI systems, websites, schemas, and provider APIs may change without notice.
The Services do not provide legal, tax, accounting, cybersecurity, accessibility, or regulatory-compliance advice.
13. DEPLOYMENT, SNAPSHOTS, AND ROLLBACK
Some integrations may permit approved fixes to be deployed to an End Client’s Site.
Before a supported deployment, the system is intended to retrieve and store an immutable snapshot of the affected content.
Automatic deployment is disabled when required retrieval and restoration capabilities have not been verified, unless an authorized super-administrator permits an exceptional workflow and the Agency accepts the associated risk.
Rollback availability depends on the connected platform, integration, credentials, configuration, and ability to retrieve and restore the relevant content.
We do not guarantee that every Site or integration supports automated rollback, that restoration will be instantaneous, or that restoration will resolve changes made outside the Services.
The dashboard will display the known rollback capability and any identified limitation.
If the rollback status is not verified or the Agency has questions, the Agency should contact chris@aisearchengineoptimizer.com before deploying.
The Agency remains responsible for reviewing proposed changes, confirming that the target and selector are correct, maintaining its own backups when appropriate, ensuring deployment is authorized, confirming the result after deployment, and addressing interactions with themes, plugins, custom code, and third-party systems.
14. CUSTOMER DATA-
Customer Data means data, content, website information, branding, credentials, instructions, and materials submitted or made available by the Agency or its End Clients.
As between the parties, the Agency and its End Clients retain ownership of Customer Data.
The Agency grants us a limited, nonexclusive right to host, copy, transmit, analyze, transform, and otherwise process Customer Data as reasonably necessary to provide the Services, perform requested audits, generate reports and fixes, operate approved integrations, maintain security and reliability, provide support, enforce these Terms, and comply with law.
The Agency is responsible for the legality, accuracy, and authorization of Customer Data.
The Agency must not intentionally submit highly sensitive personal information that is unnecessary for the Services, including Social Security numbers, medical records, payment-card data, or private authentication credentials.
15. GENERATED DELIVERABLES
Subject to full payment and these Terms, the Agency receives a perpetual, nonexclusive right to use, modify, reproduce, and deploy reports, Markdown, JSON-LD, and other generated deliverables for the applicable client Sites.
This right does not transfer ownership of the Services, software, source code, scoring systems, prompt systems, templates, workflows, provider integrations, general methods, improvements, documentation, or preexisting intellectual property.
Generated deliverables may contain common elements that are also generated for other customers.
16. OUR INTELLECTUAL PROPERTY
We and our licensors retain all rights in the Services and their underlying technology.
Except as expressly permitted, the Agency may not copy or reproduce the Services, reverse engineer or attempt to extract source code, circumvent authentication or billing controls, circumvent usage limits, resell direct platform access except through approved white-label use, use the Services to create a competing platform, remove proprietary notices, or use our trademarks without permission.
The Agency may present approved client-facing portals under its own branding, subject to the white-label features and attribution requirements included in its subscription.
17. FEEDBACK
If a user provides feedback or suggestions, we may use them without restriction or compensation, provided that we do not publicly identify the source without permission.
Feedback does not include Customer Data or confidential client content.
18. CONFIDENTIALITY
Each party may receive nonpublic information that should reasonably be understood as confidential.
The receiving party will use confidential information only for the purposes of the relationship, protect it using reasonable care, and disclose it only to personnel and providers who need it and are subject to appropriate obligations.
Confidential information does not include information that becomes public without breach, was already lawfully known, is received lawfully from another source, or is independently developed without use of the confidential information.
A party may disclose confidential information when legally required, where permitted after providing reasonable notice.
19. ACCEPTABLE USE
Users may not use the Services to access, scan, modify, or deploy to a Site without authorization; violate law or another person’s rights; introduce malware or harmful code; probe or disrupt system security; circumvent rate limits or vendor safeguards; share credentials improperly; scrape another tenant’s data; attempt cross-tenant access; impersonate another person or business; submit false billing or identity information; use the Services for spam, harassment, fraud, or deceptive practices; interfere with providers or infrastructure; use generated content without appropriate review; or store unnecessary sensitive personal information.
We may investigate suspected violations and restrict or suspend access when reasonably necessary.
20. THIRD-PARTY SERVICES
The Services depend on third-party providers, APIs, search engines, AI systems, hosting services, payment systems, automation tools, and customer-controlled integrations.
Third-party services may change their features or pricing, impose rate limits, experience outages, reject requests, produce inaccurate results, or discontinue functionality.
We are not responsible for a third party’s independent services, terms, content, or conduct.
The Agency is responsible for complying with the terms of any integration or account it connects.
21. SUSPENSION AND TERMINATION
We may suspend or terminate access when payment is overdue, the Agency breaches these Terms, use creates a security or legal risk, a Site or integration is unauthorized, activity threatens system stability, a provider requires suspension, or the Agency engages in fraud or abuse.
Where practical, we will provide notice and an opportunity to cure. Immediate action may be taken for urgent security, fraud, legal, or operational risks.
The Agency may terminate by canceling its subscription.
Sections that by their nature should survive termination will survive, including payment obligations, intellectual property, confidentiality, disclaimers, liability limitations, indemnification, and dispute provisions.
22. PRIVACY
Our Privacy Policy explains how we process personal information and is incorporated into these Terms.
The Agency represents that it has provided any notices and obtained any permissions necessary for Customer Data and End Client information supplied through the Services.
23. DISCLAIMERS
THE SERVICES ARE PROVIDED AS IS AND AS AVAILABLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI SEARCH ENGINE OPTIMIZER DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT EVERY ISSUE WILL BE IDENTIFIED, THAT EVERY RECOMMENDATION WILL BE CORRECT, THAT A DEPLOYMENT OR ROLLBACK WILL SUCCEED, THAT A THIRD-PARTY PROVIDER WILL REMAIN AVAILABLE, THAT A SEARCH ENGINE OR AI SYSTEM WILL RECOMMEND OR CITE A SITE, OR THAT USE OF THE SERVICES WILL PRODUCE A PARTICULAR BUSINESS OUTCOME.
Some jurisdictions may not permit certain warranty exclusions, in which case the exclusions apply only to the extent permitted.
24. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AI SEARCH ENGINE OPTIMIZER WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST OPPORTUNITY, LOST DATA, LOST RANKINGS, LOST TRAFFIC, OR BUSINESS INTERRUPTION.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE TOTAL FEES PAID BY THE AGENCY TO AI SEARCH ENGINE OPTIMIZER DURING THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
These limitations apply regardless of the legal theory and even if a remedy fails of its essential purpose.
Nothing in these Terms excludes liability that cannot lawfully be excluded.
25. INDEMNIFICATION
The Agency will defend, indemnify, and hold harmless AI Search Engine Optimizer from claims, damages, losses, liabilities, penalties, costs, and reasonable legal fees arising from Customer Data, an unauthorized Site or integration, an unauthorized scan or deployment, the Agency’s relationship with an End Client, the Agency’s breach of these Terms, the Agency’s violation of law or third-party rights, content or changes approved by the Agency, or misuse of an account by the Agency or its Authorized Users.
We will provide reasonable notice of a covered claim and reasonable cooperation at the Agency’s expense.
26. DISPUTE RESOLUTION AND GOVERNING LAW
Before filing a legal action, a party must send written notice describing the dispute and requested resolution.
The parties will attempt in good faith to resolve the dispute for at least 30 days after receipt of notice.
These Terms are governed by California law, without regard to conflict-of-law principles.
Any legal proceeding arising from these Terms or the Services must be brought in the state or federal courts located in Sacramento County, California. Each party consents to those courts’ jurisdiction and venue.
Nothing prevents either party from seeking urgent injunctive relief concerning unauthorized access, misuse of intellectual property, or a serious security threat.
27. CHANGES TO THE SERVICES OR TERMS
We may update these Terms to reflect changes in the Services, pricing structure, legal requirements, or business practices.
If a change is material, we may provide notice through the Services, by email, or through renewed acceptance.
Changes apply prospectively from the stated effective date. Continued use after the effective date constitutes acceptance where permitted, but we may require express renewed acceptance for material changes.
28. NOTICES
We may provide notices through the Services, the account dashboard, email to the address associated with the account, or the public website.
The Agency must keep its contact information current.
Legal notices to AI Search Engine Optimizer may be sent to chris@aisearchengineoptimizer.com.
29. GENERAL TERMS
These Terms, the Privacy Policy, the Cancellation and Refund Policy, and any order or plan details presented at purchase form the complete agreement concerning the Services.
If there is a conflict, the following order applies: a separately signed written agreement; the purchase or order details; these Terms; the Cancellation and Refund Policy; and the Privacy Policy.
The Agency may not assign these Terms without our written consent. We may assign them as part of a sale, restructuring, or transfer of the business.
A failure to enforce a provision is not a waiver.
If a provision is unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions will remain effective.
Headings are for convenience only.
No partnership, joint venture, employment, franchise, or agency relationship is created by these Terms.
30. CONTACT
Questions about these Terms may be sent to AI Search Engine Optimizer at
chris@aisearchengineoptimizer.com.
CANCELLATION AND REFUND POLICY
Effective Date: July 14, 2026
Last Updated: July 14, 2026
This Cancellation and Refund Policy applies to paid subscriptions provided by AI Search Engine Optimizer.
The Services are sold to web-development agencies on a recurring, per-Site, monthly subscription basis.
1. SUBSCRIPTION PLANS
Starter costs $79 per Site per month and permits 1 to 5 paid Sites.
Growth costs $299 per Site per month and permits 1 to 25 paid Sites.
Scale costs $499 per Site per month, begins with 1 paid Site, and is subject to reasonable platform safety controls.
Each Agency may have only one active subscription and one active tier at a time.
The monthly subscription amount is the selected per-Site price multiplied by the subscribed Site quantity, plus applicable taxes.
2. AUTOMATIC MONTHLY RENEWAL
Paid subscriptions renew automatically each month until canceled.
The payment method associated with the Agency’s Stripe account will be charged on each renewal date.
The recurring price, Site quantity, renewal cadence, and estimated recurring subtotal will be displayed before the initial purchase and before applicable subscription changes.
The free public Test My Site scan is not a paid trial and does not automatically begin a subscription.
3. HOW TO CANCEL
An authorized Agency owner or billing administrator may cancel through the online billing controls provided in the Agency dashboard or Stripe Customer Portal.
Cancellation does not require a telephone call or support request.
When a cancellation is submitted, the cancellation is ordinarily scheduled for the end of the current paid billing period, the Agency will receive a confirmation showing the requested and effective cancellation dates, normal paid access continues through the effective cancellation date, no further renewal charge will be made after cancellation becomes effective, and the Agency may reactivate before the effective date if the billing system permits.
A cancellation is not complete until it is confirmed in the dashboard, Customer Portal, or a written confirmation from AI Search Engine Optimizer.
For assistance, contact chris@aisearchengineoptimizer.com.
4. REFUND POLICY
Except as described below, payments are nonrefundable.
We do not ordinarily provide refunds, partial refunds, or credits for unused time during a billing period, unused Site quantity, failure to use the Services, cancellation during a billing period, removing a Site before the next renewal, a scheduled downgrade, a change in the Agency’s business needs, dissatisfaction with search-engine or AI-platform outcomes, a failure to receive rankings or citations, a failure to receive traffic or leads, a customer-site or integration problem outside our reasonable control, or reaching a disclosed operational allowance or protective limit caused by unusual or abusive use.
Cancellation stops future renewals but does not ordinarily reverse a charge for a billing period that has already begun.
5. REFUND EXCEPTIONS
We will investigate and, where appropriate, correct duplicate charges, verified billing errors, unauthorized charges, and charges that must be refunded under applicable law.
Report a suspected billing error or unauthorized charge promptly to chris@aisearchengineoptimizer.com.
We may request information reasonably necessary to investigate the transaction.
AI Search Engine Optimizer may issue a discretionary refund or account credit in exceptional circumstances. A discretionary refund or credit in one situation does not create an obligation to provide the same remedy in another situation.
6. UPGRADES
An upgrade to a higher subscription tier ordinarily takes effect immediately.
Stripe may calculate and charge a prorated amount for the remaining portion of the current billing period.
An immediate upgrade does not reset or extend the original monthly renewal date unless the Checkout or billing interface expressly states otherwise.
7. SITE-QUANTITY INCREASES
Adding paid Sites ordinarily takes effect immediately.
The Agency may be charged a prorated amount for the added Site quantity for the remainder of the current billing period.
New Site entitlements are activated only after the billing change is confirmed.
8. DOWNGRADES
A downgrade ordinarily takes effect on the next renewal date.
A downgrade is permitted only if the subscribed Site quantity is within the destination plan’s limit.
Starter permits no more than 5 paid Sites.
Growth permits no more than 25 paid Sites.
Scale is subject to platform safety controls.
If the Agency exceeds the destination tier’s Site limit, it must first schedule a sufficient reduction in paid Site quantity.
The current tier remains active and billable through the end of the current paid period.
9. SITE-QUANTITY DECREASES
A reduction in paid Site quantity ordinarily takes effect on the next renewal date.
The Agency may be required to identify which Projects will lose paid entitlement.
The affected Projects remain available according to the current paid terms until the reduction becomes effective.
An ordinary mid-period Site reduction does not produce a prorated refund.
10. ACCESS AFTER CANCELLATION OR SITE REMOVAL
After a subscription cancellation or Site removal becomes effective, new audits, fix generation, and deployments are disabled for the affected account or Project.
We may provide up to 30 days of limited read-only access.
Safety-related rollback may remain available to authorized Agency personnel during that period when technically supported.
End-client viewers may retain limited read-only access during the recovery period.
Access ends after the recovery period, subject to the data-retention terms described in the Privacy Policy.
The Agency should export information it wishes to keep before the read-only recovery period ends.
11. PLATFORM OUTAGES AND SERVICE CREDITS
We do not provide automatic cash refunds or promise a service-level agreement.
An Agency may request a discretionary service credit when a verified platform-wide outage prevents substantial use of the paid Services for more than 72 consecutive hours.
A qualifying service credit, if approved, is applied to a future invoice, has no cash value unless required by law, is determined based on the circumstances, and does not extend to unrelated Sites or billing periods.
The following ordinarily do not qualify: problems with an Agency’s or End Client’s website, hosting, DNS, code, credentials, plugins, themes, or configuration; agency-controlled n8n workflows; customer-selected integrations; unsupported or unverified deployment or rollback capability; failures of third-party services outside our reasonable control; scheduled maintenance; security or abuse-prevention restrictions; or suspension resulting from nonpayment or violation of the Terms of Service.
Requests may be submitted to chris@aisearchengineoptimizer.com.
12. FAILED PAYMENTS AND DISPUTES
If a payment fails, we may restrict new audits, deployments, and other paid operations while allowing reasonable billing-recovery access.
Filing a chargeback does not automatically cancel a subscription. The Agency should separately use the online cancellation controls if it wants to stop future renewals.
We may suspend an account while a chargeback, unauthorized-payment report, or payment dispute is investigated.
13. POLICY CHANGES
We may update this Policy prospectively.
Material changes will be communicated through the Services, by email, or through renewed acceptance where appropriate.
Changes will not retroactively alter the refund terms that applied to a completed transaction unless required by law or agreed by the parties.
14. CONTACT
Cancellation, billing, refund, and service-credit questions may be sent to AI Search Engine Optimizer at chris@aisearchengineoptimizer.com.
Effective Date: July 14, 2026
Last Updated: July 14, 2026
This Cancellation and Refund Policy applies to paid subscriptions provided by AI Search Engine Optimizer.
The Services are sold to web-development agencies on a recurring, per-Site, monthly subscription basis.
1. SUBSCRIPTION PLANS
Starter costs $79 per Site per month and permits 1 to 5 paid Sites.
Growth costs $299 per Site per month and permits 1 to 25 paid Sites.
Scale costs $499 per Site per month, begins with 1 paid Site, and is subject to reasonable platform safety controls.
Each Agency may have only one active subscription and one active tier at a time.
The monthly subscription amount is the selected per-Site price multiplied by the subscribed Site quantity, plus applicable taxes.
2. AUTOMATIC MONTHLY RENEWAL
Paid subscriptions renew automatically each month until canceled.
The payment method associated with the Agency’s Stripe account will be charged on each renewal date.
The recurring price, Site quantity, renewal cadence, and estimated recurring subtotal will be displayed before the initial purchase and before applicable subscription changes.
The free public Test My Site scan is not a paid trial and does not automatically begin a subscription.
3. HOW TO CANCEL
An authorized Agency owner or billing administrator may cancel through the online billing controls provided in the Agency dashboard or Stripe Customer Portal.
Cancellation does not require a telephone call or support request.
When a cancellation is submitted, the cancellation is ordinarily scheduled for the end of the current paid billing period, the Agency will receive a confirmation showing the requested and effective cancellation dates, normal paid access continues through the effective cancellation date, no further renewal charge will be made after cancellation becomes effective, and the Agency may reactivate before the effective date if the billing system permits.
A cancellation is not complete until it is confirmed in the dashboard, Customer Portal, or a written confirmation from AI Search Engine Optimizer.
For assistance, contact chris@aisearchengineoptimizer.com.
4. REFUND POLICY
Except as described below, payments are nonrefundable.
We do not ordinarily provide refunds, partial refunds, or credits for unused time during a billing period, unused Site quantity, failure to use the Services, cancellation during a billing period, removing a Site before the next renewal, a scheduled downgrade, a change in the Agency’s business needs, dissatisfaction with search-engine or AI-platform outcomes, a failure to receive rankings or citations, a failure to receive traffic or leads, a customer-site or integration problem outside our reasonable control, or reaching a disclosed operational allowance or protective limit caused by unusual or abusive use.
Cancellation stops future renewals but does not ordinarily reverse a charge for a billing period that has already begun.
5. REFUND EXCEPTIONS
We will investigate and, where appropriate, correct duplicate charges, verified billing errors, unauthorized charges, and charges that must be refunded under applicable law.
Report a suspected billing error or unauthorized charge promptly to chris@aisearchengineoptimizer.com.
We may request information reasonably necessary to investigate the transaction.
AI Search Engine Optimizer may issue a discretionary refund or account credit in exceptional circumstances. A discretionary refund or credit in one situation does not create an obligation to provide the same remedy in another situation.
6. UPGRADES
An upgrade to a higher subscription tier ordinarily takes effect immediately.
Stripe may calculate and charge a prorated amount for the remaining portion of the current billing period.
An immediate upgrade does not reset or extend the original monthly renewal date unless the Checkout or billing interface expressly states otherwise.
7. SITE-QUANTITY INCREASES
Adding paid Sites ordinarily takes effect immediately.
The Agency may be charged a prorated amount for the added Site quantity for the remainder of the current billing period.
New Site entitlements are activated only after the billing change is confirmed.
8. DOWNGRADES
A downgrade ordinarily takes effect on the next renewal date.
A downgrade is permitted only if the subscribed Site quantity is within the destination plan’s limit.
Starter permits no more than 5 paid Sites.
Growth permits no more than 25 paid Sites.
Scale is subject to platform safety controls.
If the Agency exceeds the destination tier’s Site limit, it must first schedule a sufficient reduction in paid Site quantity.
The current tier remains active and billable through the end of the current paid period.
9. SITE-QUANTITY DECREASES
A reduction in paid Site quantity ordinarily takes effect on the next renewal date.
The Agency may be required to identify which Projects will lose paid entitlement.
The affected Projects remain available according to the current paid terms until the reduction becomes effective.
An ordinary mid-period Site reduction does not produce a prorated refund.
10. ACCESS AFTER CANCELLATION OR SITE REMOVAL
After a subscription cancellation or Site removal becomes effective, new audits, fix generation, and deployments are disabled for the affected account or Project.
We may provide up to 30 days of limited read-only access.
Safety-related rollback may remain available to authorized Agency personnel during that period when technically supported.
End-client viewers may retain limited read-only access during the recovery period.
Access ends after the recovery period, subject to the data-retention terms described in the Privacy Policy.
The Agency should export information it wishes to keep before the read-only recovery period ends.
11. PLATFORM OUTAGES AND SERVICE CREDITS
We do not provide automatic cash refunds or promise a service-level agreement.
An Agency may request a discretionary service credit when a verified platform-wide outage prevents substantial use of the paid Services for more than 72 consecutive hours.
A qualifying service credit, if approved, is applied to a future invoice, has no cash value unless required by law, is determined based on the circumstances, and does not extend to unrelated Sites or billing periods.
The following ordinarily do not qualify: problems with an Agency’s or End Client’s website, hosting, DNS, code, credentials, plugins, themes, or configuration; agency-controlled n8n workflows; customer-selected integrations; unsupported or unverified deployment or rollback capability; failures of third-party services outside our reasonable control; scheduled maintenance; security or abuse-prevention restrictions; or suspension resulting from nonpayment or violation of the Terms of Service.
Requests may be submitted to chris@aisearchengineoptimizer.com.
12. FAILED PAYMENTS AND DISPUTES
If a payment fails, we may restrict new audits, deployments, and other paid operations while allowing reasonable billing-recovery access.
Filing a chargeback does not automatically cancel a subscription. The Agency should separately use the online cancellation controls if it wants to stop future renewals.
We may suspend an account while a chargeback, unauthorized-payment report, or payment dispute is investigated.
13. POLICY CHANGES
We may update this Policy prospectively.
Material changes will be communicated through the Services, by email, or through renewed acceptance where appropriate.
Changes will not retroactively alter the refund terms that applied to a completed transaction unless required by law or agreed by the parties.
14. CONTACT
Cancellation, billing, refund, and service-credit questions may be sent to AI Search Engine Optimizer at chris@aisearchengineoptimizer.com.